ERP Functional Consultant
GeneralLocation FlexibleFull-time
- Provide ERP functional consulting expertise, leveraging industry experience and strong knowledge of various business domains.
- Conduct personalization sessions with customers during the pre-sales phase to understand their business requirements and propose suitable solutions.
- Identify and manage business requirements, including functional design, system analysis, and GAP analysis.
- Conduct end-user training and prepare business requirement documents (BRD) and prototypes.
- Design process flows and scenarios, perform testing, and define support procedures for ERP implementations.
- Offer ERP application solutions to a diverse range of high-profile customers.
- Provide architectural direction and guidance throughout the entire ERP implementation cycle.
- Collaborate with application developers to define customizations and integration requirements.
- Manage the full life cycle of ERP implementation and testing phases.
- Develop solution designs based on standard ERP features and guide customers through implementation and support.
- Evaluate customer business requirements and convert them into company processes and solutions.
- Oversee configuration processes, from initial setup to acceptance and sign-off.
- Provide ERP functional consulting and training services at customer sites as needed.
- Contribute to implementation deliverables, such as functional specifications, test cases, and standard operating procedures.
- Interact with end-users and business owners to align applications with standard business processes and conduct gap analysis.
- Ensure the ERP system meets business expectations, conduct testing, and monitor performance and security requirements.
- Troubleshoot configuration issues and facilitate communication between business and technical teams.
- Translate business requirements for technical team members and communicate technology solutions to customers.
- Create functional requirements for application design.
- Conduct cut-over and go-live processes, and assist with system testing.
- Supervise, mentor, and train junior consultants and business analysts.
- Conduct business process mapping and requirements gathering sessions with new customers.
- Document configuration settings and provide guidelines for future changes or repairs.
- Ensure proper training is provided to end-users and validate system usability and accuracy of business flows.
Key Skills
- Minimum 2+ years of relevant work experience in any famous ERP systems like ERP NEXT, Odoo, Oracle, Microsoft Dynamics, SAP, etc.
- Master's degree in Business Administration, Global Business; with strong experience in any 3 vertices or business domains among Accounting, Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurements, Wholesale Industry, Services or Retails, etc.
- Critical thinker: An analytical approach to problem-solving.
- Intelligent, motivated, and competitive with a roll-up-the-sleeves and get-the-job-done attitude.
- Strong business judgment and common sense.
- Master in Product Demonstrations. Knowledge of ERPNext would be an added advantage.
- Affinity with the IT world, understanding of what an ERP is and what Open Source is.
- Initiative, creativity, and a passion to deliver results that make a difference.
- Well-rounded individual with varied interests and experience.
- Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable).
- Ability to multitask, prioritize, and manage time effectively.
- Proven experience of working in Migration Projects.
- High focus on customer service and passionate about ensuring customer requirements are met.
- Natural analytical way of thinking and ability to explain difficult concepts to non-technical users.
