AI Sales Call Recording & Analysis in ERPNext

Record and analyze sales calls in ERPNext. Get AI-powered transcripts, actionable feedback, and optimized scripts to improve sales conversions and scale coaching.

AI Sales Call Recording & Analysis in ERPNext

Overview

An AI-powered tool integrated within ERPNext that transforms every sales call into a scalable coaching opportunity. It allows users to record or upload calls, which are then automatically transcribed and analyzed for tone, keywords, and engagement patterns. The system provides actionable feedback and generates optimized outreach scripts to improve sales skills, ensure team consistency, and drive better conversions. All data is seamlessly stored and displayed within the ERPNext Voice Recording doctype for easy review.

Voice Recording + AI Feedback

Record and analyze sales calls with instant transcripts, actionable feedback, and optimized outreach scripts—all inside ERPNext. Turn every call into a coaching opportunity.

Detailed Analysis
Detailed call analysis illustration
Tone shifts, keyword highlights, pauses, and engagement patterns made visible for fast review.
Actionable Feedback
Actionable feedback visual
Concrete suggestions to improve clarity, persuasion, objection handling, and delivery.
Script Recommendations
Script recommendations icon
Auto-generate 2–3 optimized outreach scripts tailored to the call’s context and persona.
Seamless ERPNext Storage
ERPNext storage illustration
Transcripts, insights, and scripts saved to the Voice Recording doctype for easy team access.

Workflow Steps

From recording to insights—fully inside ERPNext

1

In-App Recording

Instant

Record calls directly or upload from third-party tools.

Key Activities:

Start/stop recording in ERPNext
Upload MP3/WAV/M4A files
2

Automatic Transcription

Seconds

Speech is converted into a word-by-word transcript.

Key Activities:

Speaker labels
Timestamps per word
3

Detailed Analysis

Seconds

AI highlights tone, keywords, pauses, and engagement.

Key Activities:

Tone shifts & sentiment
Keyword heatmap & pauses
4

Actionable Feedback

Seconds

Get suggestions on clarity, persuasion, and delivery.

Key Activities:

What worked / what to improve
Coach-style recommendations
5

Script Recommendations

Seconds

Generate 2–3 optimized outreach scripts.

Key Activities:

Tailored to context & persona
Openers, rebuttals, closes
6

Seamless Integration

Instant

All results stored in ERPNext Voice Recording doctype.

Key Activities:

Transcripts, feedback, scripts in one place
Easy review for reps & managers
6 steps
Process Steps
Instant results
Weeks Average
Full call context
Transparency
Coach at scale
Support Available

How It Works

  • Start/stop call recording inside ERPNext or upload existing audio files.
  • The system sends recordings to an AI model (LLM) for transcription and analysis.
  • AI analyzes every word and tone, then generates feedback and improvement suggestions.
  • AI creates personalized outreach scripts based on call context and feedback.
  • Results appear directly in ERPNext for sales reps and managers to review.

Benefits

Improve consistency, speed up training, and boost conversions

Improves Sales Skills

1

Skills

Sales reps learn from detailed call breakdowns to improve performance over time.

Consistency

2

Consistency

Teams use structured, AI-optimized outreach scripts across every touchpoint.

Faster Training

3

Training

New hires receive instant coaching feedback from calls without waiting for manual review.

Better Conversions

4

Conversion

Continuous improvement in tone and delivery results in higher engagement and win rates.

AI for Sales Teams

Turn every call into a coaching moment inside ERPNext

Get AI-powered transcripts, feedback, and scripts—automatically stored in the Voice Recording doctype for faster reviews and better conversions.

Secure by design • Built for ERPNext

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