Whatsapp Privacy Policy
Learn how Finbyz Tech collects, uses, and protects your personal information when you use our WhatsApp-related services. Stay informed about your rights, data security, and our commitment to privacy.
This Privacy Policy applies to the Site and all products and services offered by Finbyz Tech. In this policy, "we", "us" and "our" refer to Finbyz Tech and its corporate family.
It does not cover how our users may use or share data they collect using our services. When you use any of our products or services, your personal information will be collected, used, and shared consistent with this policy and any related agreements.
Types of Information Collected
Personal identification information (e.g., name, email, address, phone, credit card info) provided voluntarily.
Non-personal identification information (browser, device, OS, ISP, etc.) collected automatically.
Web browser cookies to enhance user experience and for record-keeping.
Business Products: Partners may submit customer data (e.g., phone numbers) to us for business product functionality.
Purposes for Processing Your Data
Analyze website and service usage (IP, location, browser, navigation, etc.).
Operate accounts and profiles, communicate with you, and maintain security.
Enable and monitor your use of our services.
Process service data (logs, usage reports, timestamps, etc.) for improvement and security.
Respond to product/service inquiries and send marketing communications.
Maintain correspondence and record-keeping.
Send notifications and newsletters (with your consent).
Establish, exercise, or defend legal claims.
Obtain/maintain insurance, manage risks, or seek professional advice.
Comply with legal obligations and protect vital interests.
Improve safety, reliability, and prevent fraud or abuse.
Analytics and measurement to improve services.
While we strive to protect your data, transmission over the internet is not completely secure. Once received, we use encryption (such as TLS) and other measures to protect your information.
We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Browsing and interaction on any other website, including those linked to our site, is subject to that website's own terms and policies.
Please contact customer support at the brand on which the account or profile is located to request removal.
We may retain your data for legal compliance or to protect vital interests, even after service provision ends.
If you become aware that a child has provided us with personal information, please contact support@finbyz.tech.
WhatsApp & Usage Policy
The Customer shall adhere to all the terms & conditions set by WhatsApp at all times. WhatsApp may update WhatsApp Business Policy without notice; by continuing to use the WhatsApp Business Products after such change, the Customer consents to such changes. (https://www.whatsapp.com/legal/business-policy/)
The Customer is not in violation of the WhatsApp Commerce Policy and is not in any of the restricted industries. (https://www.whatsapp.com/legal/commerce-policy/)
WhatsApp may add limits to businesses on the number of messages to send per day. All Customers must adhere to this Messaging Limit (https://developers.facebook.com/docs/whatsapp/api/rate-limits)
WhatsApp has the absolute discretion to review, approve or reject any Message Templates (as defined in WhatsApp documentations) at any time.
Customer agrees to ensure full compliance with WhatsApp Policies regarding sending of messages.
WhatsApp does not offer a way to be notified when a user has blocked your sender, or to retrieve a list of users who have blocked you.
Any violation of these WhatsApp policies may lead to suspension of the number by WhatsApp.
WhatsApp has absolute discretion to limit or remove Customer’s access to or use of the WhatsApp Business Products if Customer receives excessive negative feedback, causes harm to WhatsApp or WhatsApp’s users, or violates or encourages others to violate our terms or policies, as determined by WhatsApp in our sole discretion. If WhatsApp terminates your account for violations of relevant WhatsApp Business terms or policies, WhatsApp may prohibit Customer and Customer organization from all future use of WhatsApp products.
Finbyz Tech shall take no responsibility in case of any such violations. Any additional charges arising due to this shall be borne by the Customer.
Once registered on finbyz.tech, Customers cannot reuse the WhatsApp number on WhatsApp Business App or WhatsApp mobile app. The Customer owns the phone number.
WhatsApp Message Policy
All Message Templates must be in compliance with WhatsApp's guidelines and be used for the intended function. WhatsApp is able to approve, review and deny the submission of any Message Template at any time. The user acknowledges they are accountable for the variable cost for Message Templates which are charged by Finbyz.
If a person starts a conversation with an individual Customer, you are able to keep the conversation going via WhatsApp during up to 24 hours following the last message that was sent to you by the person for free ("Customer Service Window"). In addition, outside of the Customer Service Window, Customer may only send messages through approved Message Templates which is why Finbyz will invoice and charge Customer at the rate applicable.
Customers can use automation in responding to inquiries to the Customer Service Window, but must also be able to provide quick, clear and clear escalation routes for human representatives.
Your Rights
Some rights are complex and may require you to consult relevant laws for full details. You may exercise your rights by written notice to us at support@finbyz.tech.
Your principal rights under data protection law are:
the right to access.
the right to rectification.
the right to erasure.
the right to restrict processing.
the right to object to processing.
the right to data portability.
the right to complain to a supervisory authority.
the right to withdraw consent.
If you consider our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority. You may also withdraw your consent at any time.
Policy Change Notices
We may update this policy at our discretion by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes.
We may notify you of significant changes by email or through our website.
If you do not agree to this policy, please do not use our site. Continued use after changes means you accept those changes.
Email: support@finbyz.tech
Email: info@finbyz.tech
Contact Us for More Information or Support
Have questions about our privacy policy or your data? Reach out to our support team for assistance.
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